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labais raxts!1!
Autors Ziņa
telezypher Atslēdzies
kauts kas labaks c(:[
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Pievienojās: Aug 2006
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labais raxts!1!
Citāts:The seven dirtiest jobs in IT

Dirty IT job No. 7: Legacy systems archaeologist
WANTED: INDIVIDUALS FAMILIAR WITH 3270, VAX/VMS, COBOL, AS/400, AND OTHER LEGACY SYSTEMS NO ONE ELSE REMEMBERS. MUST BE ABLE TO TYPE ENTIRELY IN CAPITAL LETTERS FOR EXTENDED PERIODS. APPLICANTS MUST MEET MINIMUM AGE REQUIREMENT OF 55.

Believe it or not, COBOL developers are still in demand, says Jim Lanzalotto, vice president of Yoh, a technology talent and outsourcing firm.

"I'm looking at a job listing right now for a PeopleSoft business analyst," says Lazalotto. "Buried in the middle of the description, it says, 'writes COBOL as needed.' Here's another one, for a senior program analyst with a background in IBM WebSphere, EDI, Unix, and secure file transfer protocol -- 'knowledge of COBOL a plus.' Imagine your average 29-year-old hipster applying for one of these jobs. 'You want me to know what?'"

You'd think these old systems would have died off years ago, but larger companies -- especially in financial services, manufacturing, retail, and health care -- cling to them like drunken sailors to a lamppost.

"I know of at least one major office supply retailer that powers its site by connecting AS400s to Web front ends," says Andrew Gelina, CEO of Syrinx Consulting, in Waltham, Mass. "The cost of rewriting or migrating these apps is huge and the risk is high, so they look for any way possible to reuse and reconnect to modern technologies. It's like marine archeology. You'll need a spelunker to dive deep into them, figure out how they can be bolted and duct-taped into a more modern integration engine, like a SOAP/XML front end."

The good news? Experienced techs willing to do these dirty jobs may discover reliable income streams as they ease into semi-retirement.

"There's an interesting inversion principle at work here," Gelina says. "The value of people with skills built around those systems had been going steadily down for a long time. Now that companies can't find anyone to work on them, the reverse is true. If you're a consultant who specializes in one of those older technologies, you've got a pretty good niche."

Dirty IT job No. 6: Help desk zombie
Excellent entry-level opportunity for multitasking individual with low self-esteem. Ability to read from scripts a plus. Potential to move up to bug scraper, password reset technician, or tape rotation coordinator.

Here's the job that every IT professional hates. Bruce Kane, senior consultant at M3 Technology Group in Charlotte, N.C., defines a dirty job as "anything where you have to visit or talk to end-users. Help desk, desk side support, etc. Icky! Users have cooties!"

Of course, users often feel the same way about support techs, says Kris Domich, principal datacenter consultant at Dimension Data.

"When you contact tech support, a lot of people feel like they're either talking to an idiot or being treated like one," Domich says. "There's a fine line between being courteous and being patronizing, and many techs don't know where that line is."

As more organizations move to 24/7 operations, they may also need the services of the more specialized Graveyard Support Vampire, who shuns the daylight and lives by the glow of the network console.

"Why this person actually wants to forge his or her days for the joy of nocturnal employment is a dark, dark mystery that shall forever span the vast expanse of space and time," says Lawrence Imeish, principal consultant for Dimension Data's Converged Communications Group. "But it's often imperative that IT folks manage their equipment off-hours so as to avoid impact on day-to-day business activities on their networks. System reboots, patch applications, and troubleshooting also typically occur after-hours and could be a cause for system failure in and of themselves if not properly addressed during the evening hours."

Dirty IT job No. 5: On-site reboot specialist
Seeking individuals for on-site support of end-users. Must be familiar with three-fingered Ctrl-Alt-Del salute and power cord reconfiguration. Ability to withstand a variety of environments and personality types; concealed-weapons permit a plus. Individuals with anger management issues need not apply.

Closely related to the help desk zombie, but even lower on the totem pole, is the on-site reboot specialist. Unlike help desk or support vampires, the on-site rebootnik must venture out into the physical world and deal with actual people.

Joel Bomgar worked his way through college as an on-site support specialist. He recalls hot sticky summers spent driving Mississippi back roads in 100-degree heat, providing "sweatnical" support to clueless end-users.

"First there's the heat," Bomgar says. "Then you show up at the customer site, and the server room is a closet. Loud, dusty, dingy, and there's nowhere to sit down. You end up standing wedged between the server and the wall for hours at a time. It's like flying on a regional jet. Everything about it is uninviting."

It was this experience, Bomgar says, that ultimately inspired him to start Bomgar Corp. (formerly Network Streaming), a Ridgeland, Miss.-based provider of remote service solutions for SMBs. By adding a Bomgar Box appliance to a company's network, remote technicians anywhere in the world can access an end-user's PC and troubleshoot it.

Providing non-site support also puts some welcome physical distance between techie and customer.

"What makes on-site support dirty is interfacing with the user," Bomgar says. "People's workstations are often a nightmarish wreck. They issue you into a tiny room covered with dust, grit, and grime. The keyboard's broken and the mouse doesn't work, but they're used to it."

For their part, customers don't have to stop working while the tech takes over their machines (or stand near some college kid who's just been driving in 100-degree heat).

"Tech support becomes so much cleaner when you don't have to go deal with all those environmental variables," Bomgar says. "You get to interface with the technology without the grit, grime, and dirt associated with support."

Parejais šeit
(Šo ziņojumu pēdējo reizi modificēja: 14.03.2008 17:48 telezypher.)
14.03.2008 17:47
Atrast visus šī lietotāja rakstītos ziņojumus Citēt šo ziņu atbildē
bubu Atslēdzies
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RE: labais raxts!1!
Tad jau iznāk, ka noderīgi vien ir, ka varēju iemācīties COBOL'i un citu mainfreimu stuffu Universitātē.
14.03.2008 22:15
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