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Vacancy_IT Helpdesk Administrator
Autors Ziņa
Ieva Gulbe Atslēdzies
Junior Member

Ziņojumi: 1
Pievienojās: Mar 2012
Reputācija: 0
Ziņojums: #1
Vacancy_IT Helpdesk Administrator
DOKUMEDS is European CRO (Clinical Research Organization) established in 1995. Currently operating in 9 countries, DOKUMEDS provides services to the pharmaceutical companies through the organization and administration of clinical trials. Our team has grown about twenty times since the company was founded, and we’re looking for new colleagues again.

We are looking for the following position
to be located in Riga, Latvia:IT Helpdesk Administrator

IT Helpdesk Administrator connects the IT department and the rest of the company. Frequently this is the first point of contact for IT queries by staff, providing answers and simple solutions to enable continued use of their IT systems. Support is provided over the phone, via email and at the user’s desk.

Main responsibilities:
- Provide staff and users with assistance solving computer and user device related problems, such as malfunctions and program errors
- Install, configure and maintain software, hardware and networking equipment
- Provides end-user training to decrease calls to the Help Desk

- Preferably a graduate Computer Science or related discipline (can be last year student)
- Technical minded with an interest in resolving technical issues, including minor programming if needed for internal system’s improvement
- Experience in MS Windows and MS Exchange Server and Active Directory administration
- Ability to communicate technical, including MS Office, issues at various knowledge levels
- Fluency in required languages- English & Latvian (knowledge of Russian would be beneficial)
- Effective communicator with positive and friendly personality
- Good multitasking skills and able to adapt easily to change
- Motivated person with a desire to develop his/her career in a growing company
- Availability to travel

We offer:
- Personal and professional development
- Interesting and challenging work in dynamic and friendly work environment

Working time: Full-time work
Start of work: As soon as possible

Contact person: Ieva Gulbe, HR Administrator
E-mail: cv@dokumeds.com
Telephone: +371 67553065

Please send your motivation letter and CV in English to DOKUMEDS headquarters (Riga, Latvia) via e-mail: cv@dokumeds.com till 23 April 2012 (http://www.dokumeds.com)
19.03.2012 17:02
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